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Issuance of Refunds

    If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is refunded along with the amount paid for your returned product.

    The time required to complete a refund depends on the refund method you have selected. Please see below table;

    Payment Method Options Time
       All    Refund Voucher    1-3 working days
       Debit or Credit Card    Debit or Credit Card Payment Reversal    5-7 working days
       Cash on Delivery    Bank Deposit    4-5 working days




Return Conditions

  1. The product must include the original tags, user manual, warranty cards, free items and accessories

  2. The product must be returned in the original and undamaged original manufacturer packaging or box. It must be returned in the same condition with return shipping label attached (you will receive via email). Do not put tape or stickers on the manufacturers box or package

  3. The product must be unused, unworn, unwashed and without any damage. Fashion products can be tried on to see if they fit and will still be considered unworn

  4. Note: Please make sure & It is important to print out and paste the return label on your return parcel to avoid any delay in process of your return request.
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